Problem: You are trying to add a German translation to a product and synchronize it using the Misha Crossposting Plugin. However, you encounter an error stating that the synchronization could not be completed due to a duplicated EAN, even though it is used for the same product. Solution: We currently do not have integration with the Misha Crossposting Plugin, which makes it challenging to pinpoint the exact issue. Here are the steps we recommend: 1. Ensure that any custom fields used for product identification, such as EAN (European Article Number), are correctly configured in WooCommerce and WPML. 2. Contact the developers of the Misha Crossposting Plugin to discuss the issue, as it might be related to how the plugin interacts with WPML's REST API. 3. Consider joining our Go Global program where we assist in ensuring compatibility of third-party plugins with WPML. 4. Provide a detailed description or a video (using tools like loom.com) of the issue to help both the plugin developers and us understand the problem better. 5. Utilize the sample WordPress and WPML installation we provided to replicate the issue: Sample Installation.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
