Problem: If you're experiencing 404 errors on product category pages after activating WPML, it might be due to incorrect translation settings. Solution: We recommend checking the translation of your product categories in WPML. Specifically, ensure that the product category slug is correctly translated to match the original language setting. You can do this by navigating to WPML → String Translation and verifying that the 'product-category' is translated appropriately. If it's not, update the translation accordingly.
If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/.
Problem: The client needed to know how to find the word count for their site using WPML and also inquired about editing translations globally after using AI translation, specifically for handling incorrectly translated terms. Solution: We advised the client that when they are on the Translation Dashboard and select a page, they can see at the bottom the number of words that need to be translated, how many credits are used, and the exact price. Unfortunately, an estimate for the entire website is not currently available, but the client can check the estimated cost for each selected page or post.
For editing translations globally, we recommended that from WPML > Settings, the client can choose to review the translation or set specific terms and their translations in the Glossary, which will then be used in automatic translations. More details on managing glossary entries can be found here: How to Create and Manage Glossary Entries.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
