The client was experiencing issues with ACF fields not being translated in their products, displayed in white boxes within an Elementor Loop Grid. In the English version, these fields appeared as empty spaces. Additionally, the links within these fields did not translate correctly and targeted the original language URLs instead of the translated ones.
Solution:
We advised the client to set the 'acf_field_group' CPT to 'Not translated' in WPML > Settings > Post Types Translation, as having it set to 'translated' is not recommended. This change required re-translating the products where the ACF fields were missing.
For the links in the Elementor template, we identified a bug where the 'URL' field set to 'copy' by default was not being automatically converted.
As a temporary workaround, we suggested switching the field group to the 'Expert' mode and setting the 'URL' field translation preference to 'Translate'.
After updating the original post, the 'URL' field will appear in the translation job, allowing to manually convert the URL.
Problem: If you're experiencing issues with changes not appearing on your site after modifying colors, such as the Active Language link not being darker as expected. Solution: We recommend using custom CSS to achieve the desired visual changes. For instance, to darken the background color of the current language in the WPML language switcher, you can add the following CSS code:
You can insert this CSS in WPML → Languages → Language switcher options → Additional CSS.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing 404 errors on product category pages after activating WPML, it might be due to incorrect translation settings. Solution: We recommend checking the translation of your product categories in WPML. Specifically, ensure that the product category slug is correctly translated to match the original language setting. You can do this by navigating to WPML → String Translation and verifying that the 'product-category' is translated appropriately. If it's not, update the translation accordingly.
If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/.
