Problem: If you're experiencing an Error 500 due to reaching the memory limit of 256M on your website with WPML installed, it's essential to identify what is consuming so much memory. Solution: We recommend the following steps to diagnose and potentially resolve the issue: 1. Edit your
wp-config.php
file and insert the following lines just before the /* That's all, stop editing! Happy publishing. */ part:
2. Try to reproduce the issue. 3. Locate the debug log at: /wp-content/debug.log and paste the latest lines here, ensuring you censor any sensitive information. For more details on debugging in WordPress, visit https://codex.wordpress.org/Debugging_in_WordPress. Additionally, obtain the latest server debug logs to pinpoint what exactly consumes as much memory. You may need to contact your hosting support if you are unsure how to locate these logs.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.