Translation Service is translating my content

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Topic	Voices	Posts	Freshness
WPML is telling me to buy more words yet I used third party translator Started by: jasonB-19 in: English Support	2	2	4 hours, 12 minutes ago Bigul
Paquete de traducción no se envía Started by: borjaL-3 in: Soporte en Español	2	5	1 day, 9 hours ago borjaL-3
Slugs are incorrectly being translated Started by: Darcy in: English Support	2	3	4 days, 16 hours ago Darcy
Translated content is not retrieved from Translation Service Started by: Jon in: English Support	2	6	4 days, 19 hours ago Andreas W.
Received translation from service no correctly imported 1 2 3 Started by: John-Pierre Cornelissen in: English Support	3	32	1 week ago John-Pierre Cornelissen
Language Code Change Started by: andreH-11 in: English Support	2	3	1 week, 5 days ago Ahmed Ibrahim
Problems passing information to Beebox Started by: andreH-11 in: English Support	2	15	1 week, 6 days ago Ahmed Ibrahim
Our translation service has pushed new translations but they do not appear 1 2 Started by: orenF-2 in: English Support	3	27	2 weeks ago Jamal
Translation Management / Check update » error » XLIFF import is not ok 1 2 Started by: Linguarum Translation Agency in: English Support	2	25	2 weeks ago Ahmed Ibrahim
How to change the translate quality in Gengo Started by: tonyL-14 in: English Support Quick solution available Problem:I noticed if I use WPML to submit content to Gengo for translation, the content will be translated with Standard plan on Gengo by default. How can I change the quality of the Gengo service? I want to have a better translation. Solution:Here is the response from our dev team: "I can only confirm that it is not possible to select quality level when sending content for translation from WPML to Gengo. We added this to our queue as a feature request." To speed things up could you please also ask Gengo support to add this feature? Relevant Documentation:	2	3	2 weeks, 4 days ago tonyL-14
Import Failed – Invalid XLIFF (Showpad) Started by: Neil Wilkie in: English Support	2	9	3 weeks, 5 days ago Andreas W.
Translation job not synced to Gengo 1 2 Started by: tonyL-14 in: English Support	3	30	3 weeks, 5 days ago tonyL-14
Passer d'une traduction par service à une traduction manuelle Started by: cyndiC in: Assistance en français	2	2	3 weeks, 5 days ago Jamal
Files fail to upload into the Translation Hub Started by: Adela Ferenczik in: English Support	2	11	3 weeks, 5 days ago Ahmed Ibrahim
I cannot receive completed translation from Icanlocalize service 1 2 Started by: alessandroG-24 in: English Support	2	28	4 weeks ago Shekhar Bhandari