Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 6 replies, has 2 voices.

Last updated by sebastianK-50 1 year, 7 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
January 21, 2019 at 10:56 am

sebastianK-50

Hi Everyone,

everytime we try to change any option in the backend, it ends in a 403 (forbidden)

For example while trying to connect translations or while changing the visibility of a language.

We changed the rights for wp-admin folder recursively to 777
We deactivated all plugins beside WPML
We updated WPML to the current version
We tryed several solutions from the WPML forum
We activated the debug.log but this issue not getting logged
We didn´t change server settings (and WPML worked fine some months ago)

WPML is working fine but we cant change settings and we cant connect translations to each other.

Can you please help us?

The frontend might seem messy since we deactivated the plugins.

Looking forward for your reply.

Best regards

January 22, 2019 at 5:30 am #3114911

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Could you please contact your hosting provider and ask to provide the server error log, I guess there must be some log of this issue. Could you please check this once and share us the error if possible?

Further, could you please enable language cookie to support AJAX filtering and let me know if this helps. https://wpml.org/documentation/getting-started-guide/language-setup/enabling-language-cookie-to-support-ajax-filtering/

Look forward to your reply.

Thanks

January 22, 2019 at 9:17 am #3115292

sebastianK-50
[22-Jan-2019 08:54:08 UTC] PHP Deprecated:  Function create_function() is deprecated in /var/www/easy-software-com/html/wp-content/plugins/masterslider/includes/classes/class-msp-main-widget.php on line 95
[22-Jan-2019 08:54:09 UTC] PHP Deprecated:  Function create_function() is deprecated in /var/www/easy-software-com/html/wp-content/plugins/events-manager-wpml/events-manager-wpml.php on line 97
[22-Jan-2019 08:54:10 UTC] PHP Deprecated:  Function create_function() is deprecated in /var/www/easy-software-com/html/wp-content/plugins/masterslider/includes/classes/class-msp-main-widget.php on line 95
[22-Jan-2019 08:54:10 UTC] PHP Deprecated:  Function create_function() is deprecated in /var/www/easy-software-com/html/wp-content/plugins/events-manager-wpml/events-manager-wpml.php on line 97
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:11 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Notice:  Undefined index: disable_single_tags in /var/www/easy-software-com/html/wp-content/themes/easy-child/views/blog/components/blog-single-content.php on line 151
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:12 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:30 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:30 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:30 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:30 UTC] PHP Notice:  Undefined index:  REMOTE_ADDR  in /var/www/easy-software-com/html/wp-content/themes/easy-child/header.php on line 138
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Notice:  Undefined index: disable_single_tags in /var/www/easy-software-com/html/wp-content/themes/easy-child/views/blog/components/blog-single-content.php on line 151
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Notice:  the_author_description is <strong>deprecated</strong> since version 2.8.0! Use the_author_meta('description') instead. in /var/www/easy-software-com/html/wp-includes/functions.php on line 3888
[22-Jan-2019 08:54:31 UTC] PHP Notice:  Undefined index: lang_cookie in /var/www/easy-software-com/html/wp-content/themes/easy-child/footer.php on line 34
[22-Jan-2019 08:54:31 UTC] PHP Warning:  curl_setopt(): You must pass either an object or an array with the CURLOPT_HTTPHEADER argument in /var/www/easy-software-com/html/wp-content/themes/easy-child/footer.php on line 50
[22-Jan-2019 08:54:31 UTC] PHP Deprecated:  Function create_function() is deprecated in /var/www/easy-software-com/html/wp-content/plugins/masterslider/admin/views/setting/class-settings-api.php on line 116
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:31 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:43 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:43 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:43 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:43 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:44 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
[22-Jan-2019 08:54:44 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, function 'easy_child_inter_posts_sidebars' not found or invalid function name in /var/www/easy-software-com/html/wp-includes/class-wp-hook.php on line 288
January 22, 2019 at 9:41 am #3115432

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Is the provided info the server log provided by hosting provider?

Could you also share the results of the following?

Further, could you please enable language cookie to support AJAX filtering and let me know if this helps. https://wpml.org/documentation/getting-started-guide/language-setup/enabling-language-cookie-to-support-ajax-filtering/

Look forward to your reply.

Thanks

January 22, 2019 at 10:41 am
January 23, 2019 at 5:26 am
January 23, 2019 at 4:59 pm #3121748

sebastianK-50

Hi Shekhar,

the Migration failed in 2 trys.

We´ll choose our dev-domain. You already got the logins for that.

If you need any further logins, please tell me.
If you need access to the webspace i´ll need your IP to whitelist it.

January 24, 2019 at 3:54 am #3123404

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have asked for cloudways site since it looks like a server issue and I wanted to check it in a different server, since the cloudways is not working, I would request you to provide a backup an easy way so I can manually install the site on the cloudways or test it in localhost, could you please provide me a backup of your wp-content (without uploads) as well as database backup so I can replicate your site on my localhost and perform further debugging.

You can zip these files and upload to google drive later to share it with me.

Look forward to you reply.

Thanks

January 24, 2019 at 8:55 am
January 24, 2019 at 4:15 pm #3126054

sebastianK-50

Heyho, the issue is resolved - it was a URL-rewriting script which made uppercase in URL to lowercase...

Thank you very much for your help!