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Last updated by Radu 1 month, 2 weeks ago.

Assigned support staff: Radu.

Author Posts
September 1, 2019 at 8:32 pm #4493211

Yeison Gomez

Hi! Radu my the first problem has been solved, but when I try to translate any page I get a 502 error.

September 1, 2019 at 9:10 pm #4493285

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Yeison,

I checked the website properties (like memory limit or PHP version) and everything looks fine. Can you try to deactivate all the plugins except for WPML, activate a default theme (like Twenty Nineteen), and tell me if you still have this issue, please?

Also, can you check the debug log file from your website and tell me if there's any error message there, please? This way we might be able to find some more details about what's causing this and look further on getting everything fixed.

Thanks,
Radu

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