This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 5 months, 2 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
April 29, 2019 at 11:09 am #3702535

Schloesser David

I am trying to: I did some translation edits on my site on the english version. Sometimes it just randomly deltes blocks. And sometimes it deletes the complete luxembourgish translation. This happens to a certain page only. Even if i upload the bakup from the day before, the page is still gone,

Link to a page where the issue can be seen: hidden link

I expected to see: The luxembourgish site (it existed before)

Instead, I got: redirected to the french version

April 29, 2019 at 9:37 pm #3706721

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

1.- I would like to ask you follow this steps:
- Back up your site first before making any change, this is for security reasons.
- Update all outdated plugins, specially WPML plugins, to their latest version. Outdated functionalities can cause conflicts in the code.
- Flush any cache memory that might exist.
- Go to WPML -> Support -> Troubleshooting link -> Apply the troubleshooting links in the attached image.

Could you tell me if the issue persist?

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,
Carlos