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This topic contains 2 replies, has 2 voices.

Last updated by Tom 2 years ago.

Assigned support staff: Bruno.

Author Posts
May 8, 2018 at 12:00 pm


My previous topic was closed:

How I can continue with this issue?

May 9, 2018 at 6:14 pm #2059635


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)


Thank you. So that I can test, ideally I should test this in my testing environment. Please, can I install the Duplicator or All in One Migration plugin to make a copy of your site and install it on my test environment? This will help me debug the problem.

Also, I saw on your other topic about the problem that you are overwriting the contents of the ACF fields in the secondary languages.

What are the exact steps I must follow to replicate this? For example, which post are you testing and are you seeing the problem happen?

As a test, please could you disable WPML Media to see if the problem persists? If the issue is resolved, this is likely to be related to this bug that our developers are aware of:

If the problem is resolved, please could you follow the steps of our documentation as a workaround until the release of version 2.2.4, which will fix the problem?

Thank you.

May 18, 2018 at 2:37 pm #2189902


I disabled WPML Media and the problem is now solved. Thank you for your help!