Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 1 year, 9 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
March 1, 2018 at 10:53 pm #1533778

developersP

Tell us what you are trying to do?

Is there any documentation that you are following?

Is there a similar example that we can see?

hidden link

March 2, 2018 at 2:21 am #1533863

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting WPML support.

1.- I'm truly sorry but I don't understand the issue ?

Can you please elaborate a little more so I can better understand?

2.- Please provide the debug information of the site. In this link you will find the steps to follow: https://wpml.org/faq/provide-debug-information-faster-support/

Kind regards,
Carlos

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