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Tagged: Install and update
|March 18, 2019 at 8:13 pm #3373069|
I am trying to: Install and Activate the the plugin
Link to a page where the issue can be seen:
I expected to see:
Instead, I got: A white screen hidden link
I have turned WP_DEBUG on, and I have also turned on WP_DEBUG_LOG but nothing is being written to the log. I also tried turning on on screen error messages, however nothing shows up. The front page works fine still however I can't access any of my admin area as long as sitepress-multilingual-cms . Simply removing the the plugin restores all admin area functionality.
I have to imagine that there is a conflict going on here with one of the other plugins so I'll give you a list of the other plugins that we are running
|March 18, 2019 at 9:10 pm #3373367|
Marcos Vinicios Barreto
Languages: English (English ) Portuguese (Brazil) (Português )
Timezone: America/Bahia (GMT-03:00)
Thank you for contacting WPML Support. I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
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The topic ‘[Closed] Activating Plugin causes white screen for admin area only’ is closed to new replies.