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Tagged: Performance
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This topic contains 61 replies, has 4 voices.
Last updated by fulvioP 1 year, 6 months ago.
Assigned support staff: Ahmed Ibrahim.
Author | Posts |
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March 21, 2018 at 6:17 pm #1552844 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. I've installed the Duplicator plugin (https://wordpress.org/plugins/duplicator/) on your site to make a copy of it and continue to debug this issue on my local server, but there is a restriction that comes from your server. It seems that the Zip Archive option is not Enabled on your server. Could fix it or provide me with a copy of your site (files and DB)? Thanks, |
March 25, 2018 at 3:32 pm #1555994 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
I'm sorry, but I do not see any link. |
March 27, 2018 at 6:39 am #1557411 | |
fulvioP |
ok try now is google drive link. |
March 27, 2018 at 6:45 am #1557414 | |
fulvioP |
Ps. I dont have private to post the link |
March 27, 2018 at 9:15 pm #1558393 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Can you see the private message now? |
March 29, 2018 at 2:38 pm #1560170 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Thanks for sharing with me the copy of your site. I've installed your site on my local server and noticed that the 'Advanced Custom Fields Multilingual' plugin (WPML bridge plugin for the 'Advanced Custom Fields' plugin) is activated on your site, but you do not use the Advanced Custom Fields plugin. If I deactivate this plugin, then I can see an improvement in loading time of the backend. Another thing that I did is to install and use the 'Transients Manager' plugin (https://wordpress.org/plugins/transients-manager/) to delete expired plugins from your site. Can you please try those two things and see if you get improvement in the loading time of the backend of your site? Thanks, |
April 3, 2018 at 6:05 am #1562864 | |
fulvioP |
I follow your suggestion. Now the back end is a little bit better but still slow. |
April 4, 2018 at 8:24 am #1564460 | |
Cristina |
Hello Fulvio, thanks for the update on this. I wanted to inform you that Itamar is not available today and tomorrow. As you already have been handling this issue for some time, I would suggest that it may be better to wait for him, as he already know the site and has installed in to test. Kind regards, |
April 8, 2018 at 6:07 pm #1569090 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Fulvio. Currently, I do not have an ETA for a new release of WPML. The only other suggestion that I have for now is enabling OPcache on your server and see if it helps. I think that you have not tried that yet. |
April 10, 2018 at 8:56 am #1579517 | |
fulvioP |
Sorry, I cant eneble opcache on the server but the slow loading time still is the wpml plugin the problem, because without it the backend and the front end is fast. |
April 10, 2018 at 7:57 pm #1586841 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. There is one test that we haven't tried yet. It is a little different check from what you had already reported that you did in the begging. |
April 11, 2018 at 10:30 am #1594546 | |
fulvioP |
Hello, |
April 11, 2018 at 9:21 pm #1602010 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Yes, I understand. I'll keep you updated here. Regards, |
April 12, 2018 at 7:49 am #1604923 | |
fulvioP |
Ok Itamar, |
April 12, 2018 at 2:27 pm #1610174 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. I've escalated this ticket to our second tier supporters, and they will check the performance issue on the backend of your site. Cheers, |