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This thread is resolved. Here is a description of the problem and solution.

Problem:
You want to translate several pages automatically from English to French, German, Italian, and other languages on your registered WPML site and have sufficient credits for automatic translations. However, you cannot add your site to automatic translations at https://wpml.org/account/manage-credits/.
Solution:
We recommend that you record a video showing the steps you are following to assign the credits to the site and share it with us. This will help us understand what might be failing in the process.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Last updated by Carlos Rojas 2 weeks, 6 days ago.

Assisted by: Carlos Rojas.

Author Posts
April 21, 2025 at 6:37 pm #16952607

dennisR-14

Background of the issue:
I want to translate several pages automatically from English to French, German, Italian, and other languages on my registered WPML site. I have sufficient credits for automatic translations.

Symptoms:
I cannot add the site hidden link to automatic translations at https://wpml.org/account/manage-credits/.

Questions:
Why can't I add my site to automatic translations despite having sufficient credits?

April 23, 2025 at 7:38 am #16958192

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Please share a link to a video showing the steps you are following to assign the credits to the site. This will help me understand what is failing.

Looking forward to your message.
Regards,
Carlos