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Tagged: Performance
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This topic contains 13 replies, has 2 voices.
Last updated by Itamar 1 year, 6 months ago.
Assigned support staff: Itamar.
Author | Posts |
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February 15, 2018 at 7:00 am #1518465 | |
Richard Seres |
I am trying to: cleared cache, turned off all plugin and i saved permalinks and turned on all plugin (somebody said it can help) Link to a page where the issue can be seen: hidden link So the main problem is, add item to cart takes 15 sec with wpml, without it about 1 sec. Do you have any idea what can help? |
February 18, 2018 at 7:01 pm #1521383 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hello. I can see the issue on your site. I would like to ask you to check the following, please. You also mention that you have cleared the cache on your site, but I can not see any caching plugin on your installation. Thanks, |
February 19, 2018 at 7:05 am #1521580 | |
Richard Seres |
Hi, i turned off everything and the problem not solved. Yes i cleared the cache but after this i turned off the cache plugin (but didnt help btw it was the 'wp super cache' plugin). I think there will be the problem with the queries number, when i add item to cart they queries number are too much. |
February 20, 2018 at 12:43 pm #1523541 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. You write: "I think there will be the problem with the queries number, when i add item to cart they queries number are too much." Besides that, I want to ask you if PHP Opcode Cache is enabled on your server? 1. To create a phpinfo file, open a plain text file, add the following lines, and save: <?php // Show all information, defaults to INFO_ALL phpinfo(); ?> 2. Upload the file to the server. You should upload your file to the exact directory you want to test. Typically, this will be your httpdocs (/var/www/vhosts/example.com/httpdocs/) directory, although you can upload it to any subdirectory on your server as well. Use FTP to upload the file. 3. Visit the page in your browser. If you uploaded it to your html directory, you should now visit hidden link, replacing example.com with your domain name. 4. Now you can view all of the information about PHP for your server for that particular directory. 5. Tell me when it is done so I can watch this info as well (you can share the link with me). Please read more about it here. Also, the performance of the site also depends on the hardware that your server uses. Thanks, |
February 20, 2018 at 12:59 pm #1523573 | |
Richard Seres |
Hi, i uploaded the file. Here is the link: hidden link |
February 21, 2018 at 1:08 pm #1524896 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Thank you for sharing the php.info Thank you for your patience, |
February 21, 2018 at 5:59 pm #1525289 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. |
February 28, 2018 at 11:35 am #1531651 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi and thank you for creating the test site. I've escalated this issue to our second tier supporter. Thank you for your patience, |
March 5, 2018 at 6:57 am #1535736 | |
Richard Seres |
Any news? |
March 6, 2018 at 9:45 am #1537376 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. I have no news from our second tier about this issue. Can you, please enable the OPcache on your server and see if it helps? Regards, |
March 13, 2018 at 8:17 am #1544365 | |
Richard Seres |
OPcache is on. 🙂 |
March 13, 2018 at 9:17 am #1544465 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Thanks for enabling the OPcache on your server. |
March 14, 2018 at 9:23 am #1545588 | |
Richard Seres |
Okey, thank you! 🙂 |
July 21, 2019 at 2:34 pm #4252501 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi. I'm sorry for not getting back to you for such a long time. If you are still experiencing this problem with the latest versions of WPML and its add-ons please let me know about it. Otherwise please mark this ticket as resolved. Best Regards, |