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This topic contains 2 replies, has 2 voices.

Last updated by andrewB-17 1 year ago.

Assigned support staff: Laura.

Author Posts
October 9, 2018 at 3:24 pm

andrewB-17

On this bilingual Eng/JP site on the Japanese homepage when I click "Reserve" on one of the 4 products then "Add to cart" (in Japanese) it goes to the English Checkout page instead of the Japanese Checkout page.

Not sure if this is related but there is "Direct Checkout" plugin installed which defaults to checkout page which we want (see screenshots). It's been installed a few weeks but this issue only appeared a few days ago. Not sure what changed recently apart from adding a Child theme but when remove Child theme the problem persists.

Thanks!

October 10, 2018 at 7:58 am #2803282

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

is this the correct page? hidden link

I tried to reserve one of the picnics while in Japanese and I got redirected here. If this is the right place, maybe it was just a caching issue.
Did you try in anonymous mode or with another browser?

October 11, 2018 at 8:50 am #2807225

andrewB-17

Hi Laura, Managed to fix it. Thanks!