Please make sure to update to WPML 4.3.6 and check our list of Known Issues before reporting

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by andrewB-17 1 year, 4 months ago.

Assigned support staff: Laura.

Author Posts
October 9, 2018 at 3:24 pm


On this bilingual Eng/JP site on the Japanese homepage when I click "Reserve" on one of the 4 products then "Add to cart" (in Japanese) it goes to the English Checkout page instead of the Japanese Checkout page.

Not sure if this is related but there is "Direct Checkout" plugin installed which defaults to checkout page which we want (see screenshots). It's been installed a few weeks but this issue only appeared a few days ago. Not sure what changed recently apart from adding a Child theme but when remove Child theme the problem persists.


October 10, 2018 at 7:58 am #2803282


Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)


is this the correct page? hidden link

I tried to reserve one of the picnics while in Japanese and I got redirected here. If this is the right place, maybe it was just a caching issue.
Did you try in anonymous mode or with another browser?

October 11, 2018 at 8:50 am #2807225


Hi Laura, Managed to fix it. Thanks!