Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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Last updated by Bigul 11 months ago.

Assigned support staff: Bigul.

Author Posts
December 21, 2018 at 2:51 pm #3025206


i can add video in the product (english language) by the setting inside

BUT in the arabic language , i cannot open the product setting , it will go directly to woocommerce multilingual only to translate . what i can do ????!

December 24, 2018 at 10:01 am #3030103


Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)


Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please set *Translate* as the translation preference for the Video field and make sure you can translate the Video field from WPML Translation Editor. Check the following documentation for more details.

Or visit WooCommerce>>WooCommerce Multilingual>>Settings, then choose *Native WooCommerce product editing screen* for *Product Translation Interface* option. After that save the changes. Then check you can add the Video from Arabic Products(translated) or not -> hidden link



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