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Last updated by Bruno 8 months, 3 weeks ago.

Assigned support staff: Bruno.

Author Posts
January 22, 2019 at 2:36 pm #3116971

thorstenS-13

Hi again,
in addition to the thred https://wpml.org/forums/topic/activating-the-wpml-string-translation-olugin-causes-the-website-to-crash/ I'am a bit confused. Shekhar Bhandari said in the thread if I could contact the Theme author. But as far as I unterstood, the problem is not the theme, the problem is the WP All in One Security Plugin. So I'am a bit confused regarding the Theme author program. So he means the author of the WP All in One Security plugin?
Thanks
Thorsten

January 22, 2019 at 7:40 pm #3118051

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

You should contact the plugin's author. Our compatibility team will check and contact the plugin's author as well, but sometimes when the client contacts the plugin author it speeds up the compatibility process.

Please, let me know if I can help with any other questions you may have about it. I'll be happy to help.

Thank you.