Advanced translator editor - cannot save translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to save a translation using the Advanced Translation Editor. When you try to save, nothing happens.
Solution:
We recommend checking if a link for the texts is missing in your translation setup. Adding the necessary link as indicated in the documentation might resolve the issue. If you're experiencing this, please refer to the Advanced Translation Editor documentation for detailed guidance.

If this solution does not apply because it's outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not resolve your issue, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE

This topic contains 1 reply, has 2 voices.

Last updated by Kor 3 months, 2 weeks ago.

Assisted by: Kor.

Author	Posts
August 13, 2024 at 12:24 pm #16066206
richardK-49	<b>Background of the issue: </b> I am trying to save a translation using the Advanced Translation Editor. Here is the link to the page where the issue can be seen: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/ <b>Symptoms: </b> When I attempt to save the translation, nothing happens. <b>Questions: </b> Why can't I save the translation using the Advanced Translation Editor? I cannot assign both strong and link to the same text. Is there a specific step I am missing in the process?
August 13, 2024 at 1:25 pm #16066638
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for getting in touch. From the screenshot you provided, it appears that a link for the texts is missing, as shown in the attached image. Adding the highlighted link should resolve the issue. Could you please give that a try?
August 14, 2024 at 5:52 am #16068701
richardK-49	Hi. What you are saying is not working: you cannot apply strong and link on the same elemnt. If you press ALT+18 (strong) on the selection then ALT+2 (link) on the same selecton, the ALT+1 (strong) will be removed.