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This topic contains 2 replies, has 2 voices.

Last updated by Itamar 1 year ago.

Assigned support staff: Itamar.

Author Posts
October 1, 2018 at 9:30 am #2777575

alexanderW-42

Tell us what you are trying to do?
treid to install all packages for ger / eng translation on ethner.com

Is there any documentation that you are following?
just the normal way, download the packages and install on website

Is there a similar example that we can see?
we already installed all packages on metropolregion-rheinland.de without any problem.

What is the link to your site?
The link is ethner.com

October 1, 2018 at 11:37 am #2777844

alexanderW-42

UPDATE:

we got a catalogu mode on this site (woocommerce shop without payment function)

I think there is the prob. I switched off all WPML plugs, after this we are able to create a new product.... the catalogie mode is from YITH.

Looking forward to get a solution with you....

October 2, 2018 at 3:42 pm #2782148

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

I'm not sure that I understand the issue that you are having.
You are writing: "treid to install all packages for ger / eng translation on ethner.com"
Could you please elaborate on which packages are you trying to install?

Alos please make sure that your WordPress installation is meeting WPML's minimum requirements. By looking at the debug info that you have attached I can see that your server WP Memory Limit is set to 64M.
Our recommendations are to have the following as minimal requirements:
- PHP 5.3 and above (this OK with your installation) with a WP Memory Limit of at least 128MB and more if possible.
- MySQL 5.6 and above (this OK with your installation).
Please follow this link for a detailed documentation:
https://wpml.org/home/minimum-requirements/
Is it possible for you to change those to the minimum requirement?
You may need to contact your hosting provider for that.
Meeting those baseline requirements is most critical before starting to debug and sometimes solves issues like you experiencing.
Most important is to raise the WP Memory Limit.
Please try to raise it before you contact your hosting company.
You can try and do it from the wp-config.php file in your WordPress installation.
Insert this code in that file.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

Add it before this line:
/* That's all, stop editing! Happy blogging. */

Could you please perform those procedures and see if it help?

You are also mentioning a problem with the catalogu mode.
Is this problem related to the initial issue in this ticket?

Regards,
Itamar.

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