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Last updated by Carlos Rojas 1 month ago.

Assigned support staff: Carlos Rojas.

Author Posts
September 8, 2019 at 8:40 am #4530903

Abdelrahman Hassan

I am trying to: activate WPML Multilingual CMS

Link to a page where the issue can be seen:hidden link

I expected to see: a normal page

Instead, I got: a white blank space with a scroll on the left side, especially when browsing from the phone

September 9, 2019 at 11:57 am #4536797

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I can see that the active theme 'Gridlove' is not in our Multilingual-Ready Themes list: https://wpml.org/documentation/theme-compatibility/ which means that this theme hasn't been validated by our compatibility team yet.

Could you tell me if the issue persists with a default WordPress theme, like Twenty Nineteen?

Kind regards,
Carlos