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This topic contains 4 replies, has 2 voices.

Last updated by Mihai Apetrei 6 months ago.

Assigned support staff: Mihai Apetrei.

Author Posts
April 17, 2019 at 12:08 pm #3630473

onevoiceT

After Translating website Images Are Not Been Displayed

i had attach 2 images of gallery 1st image is it is showing images when the language is english
2nd image is there when i convert language to marathi it not displaying any image

April 17, 2019 at 1:43 pm #3631439

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Can you please follow the solution steps from the ticket below?
https://wpml.org/forums/topic/images-not-appearing/

Please let me know if this solved your issue or if you still need help.

I will be waiting for your response.

Kind regards,
Mihai Apetrei

April 18, 2019 at 6:54 am #3636385

onevoiceT

Some Images Are displying some are Not. image 1 Displaying all image But in Image 2 after Translating Image Not Displayed

April 18, 2019 at 7:02 am #3636667

onevoiceT

Gallry images are also Not shown in translating page

April 18, 2019 at 8:55 am #3637475

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for the confirmation.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Kind regards,
Mihai Apetrei

The topic ‘[Closed] After Translating website Images Are Not Been Displayed’ is closed to new replies.