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This topic contains 2 replies, has 2 voices.

Last updated by reginaC 1 week, 4 days ago.

Assigned support staff: Bruno.

Author Posts
October 2, 2019 at 1:31 pm #4680533

reginaC

Dear support,
I was a problem with product order and i clicked "update product categories" in WooCommerce Multilingual -> Categories page an some products in some translations disappeared

Can you please help me?

Thank you

October 2, 2019 at 8:46 pm #4683235

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Are any error messages displayed?

If you haven't seen it yet, please, could you enable debug to see if any error message is displayed? To do it, please check the steps in our documentation: http://wpml.org/documentation/support/debugging-wpml/

Then try again to check the problem. If any error message appears, please paste here in the post for me to see.

Thank you.

October 3, 2019 at 8:26 pm #4691347

reginaC

I restored a backup and relaunched the process and it worked good. My issue is resolved now. Thank you!