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This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by reginaC 11 months, 3 weeks ago.

Assigned support staff: Bruno.

Author Posts
October 2, 2019 at 1:31 pm #4680533


Dear support,
I was a problem with product order and i clicked "update product categories" in WooCommerce Multilingual -> Categories page an some products in some translations disappeared

Can you please help me?

Thank you

October 2, 2019 at 8:46 pm #4683235


Thank you for contacting us. Are any error messages displayed?

If you haven't seen it yet, please, could you enable debug to see if any error message is displayed? To do it, please check the steps in our documentation:

Then try again to check the problem. If any error message appears, please paste here in the post for me to see.

Thank you.

October 3, 2019 at 8:26 pm #4691347


I restored a backup and relaunched the process and it worked good. My issue is resolved now. Thank you!