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This topic contains 2 replies, has 2 voices.

Last updated by John de Lange 5 months, 4 weeks ago.

Assigned support staff: Raja Mohammed.

Author Posts
April 20, 2019 at 9:39 am

John de Lange

I am trying to:

Get my image gallery back

Link to a page where the issue can be seen:

hidden link

I expected to see:

Multiple images below the main image

Instead, I got:

no images in the product gallery. When I deactivate WooCommerce Multilingual plugin the image gallery reappears. Activating it makes the gallery disappear again.

April 22, 2019 at 9:09 am #3654753

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

Kindly apologise that you have to face an issue with the update.

We have already identified the issue, the issue is now escalated and notified to our developers.

There are two possible workarounds for now that you can try

1- Rollback to previous WCML version (4.5) you can get the previous WCML version from https://wpml.org/download/woocommerce-multilingual/?section=changelog,

(OR)

2- If you can handle a quick fix in the code.
Please open the file class-wcml-products.php located in the path wp-content/plugins/woocommerce-multilingual/inc/class-wcml-products.php

Approximately at line 689 comment the line

$data['_product_image_gallery'] = null;

Our developers are also working on the fix. the update will be released soon once the testing is done.

Let me know the results.

Kind regards
Raja

April 22, 2019 at 9:50 am #3655071

John de Lange

My issue is resolved now. Thank you!