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This topic contains 4 replies, has 2 voices.

Last updated by Carlos Rojas 1 year, 5 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
May 16, 2018 at 12:27 pm #2156873

charlesB-20

Dear WPML

Every time I check my plugins page to see if there are updates available for any of my plugins, your alert "WPML can report to your wpml.org account which theme and plugins you are using..." jumps out at me, misleading me into thinking I have an update pending.

You have designed this alert to be exactly like the update alerts, and you have placed it where it is most likely to mislead. Worst of all, it doesn't even disappear after I check the box. This is such bad practice!

This alert could easily be placed on any of your own pages where it wouldn't catch the eye every time and cause annoyance.

Please consider removing it.

Thank you

Charles

May 17, 2018 at 9:54 pm #2183702

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I just escalated your request to our 2nd tier of support where our specialists will consider it and take deeper look at the issue.

Thank you very much for this suggestion.
Kind regards,
Carlos

May 18, 2018 at 1:49 pm #2189433

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Charles,

I just get the confirmation from our specialists that this will be change soon.

Best regards,
Carlos

May 18, 2018 at 3:15 pm #2190242

charlesB-20

Thank you very much!
Charles

May 18, 2018 at 4:55 pm #2190748

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Charles,

Thanks to you for letting us know about this issue 🙂

Best regards,
Carlos