This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Bruno Kos 2 months, 3 weeks ago.

Assigned support staff: Bruno Kos.

Author Posts
July 27, 2019 at 3:05 pm #4293755

harrisD

I have some issues trying to import woo products with All import plugin.
I have installed all necessary plugins and addons, but
1. attributes inserted but duplicated many-many times
2. attributes are not assigned to products

July 29, 2019 at 9:37 am #4298305

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

May I ask the following - how did you create export files? Perhaps like this?
https://wpml.org/documentation/plugins-compatibility/export-multilingual-websites-using-wp-all-export-wpml/

As for the import, can I assume that you are following this tutorial:
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/

As for this:
1. attributes inserted but duplicated many-many times

There is no function somewhere within the import file causing this (custom functions are possible)? Also, is there no such functionality in your theme perhaps, perhaps some filter or action hook responsible for duplicating content on the site automatically?

In order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly? I have marked your next reply private so you can safely add this information.

If possible, I would like to see how the original file looks like - the one you want to import.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos

July 30, 2019 at 5:57 am #4304921

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

The first thing I am seeing is that you don't have "WP All Import Multilingual" installed if I'm not mistaken and it is required for the WPML import process to work properly.
https://wpml.org/download/wpml-all-import/?section=changelog

It is needed for this tutorial:
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/

Because without it you're not able to match languages and imports while creating the initial and second import.

However, if the issue with duplicated attributes resume happening, I would suggest you try import in a minimal environment then ( so having only WooCommerce, WPML and required All Import plugins installed, while having WordPress default theme such as Twenty Nineteen active. This will help us exclude any incompatibilities with other plugins.

Personally I have never heard of this case ( and I worked on handful of All Import tickets so far) so I'm not sure what could be behind this. I assume that this is not the case either - having something like this?
hidden link

Regards,
Bruno Kos

The topic ‘[Closed] all import woo coomerce’ is closed to new replies.