Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This thread is resolved. Here is a description of the problem and solution.

Problem: Article/posts dissapear from all languages Solution: === Please backup your database and website ===

Then, go to WPML >> Support >> Troubleshooting.

Look for 'Clean up' and click the following: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information Relevant Documentation:

This topic contains 2 replies, has 2 voices.

Last updated by matteoM-28 1 year, 8 months ago.

Assigned support staff: Noman.

Author Posts
March 21, 2018 at 11:16 am #1552059

matteoM-28

I am trying to: use wpml on my dev site

Link to a page where the issue can be seen: hidden link

I expected to see: article dissapear from all languages, is too strange to explain, see pic below, and you understand.
ALL PHP, VERSION, STUFF ARE UPDATE, AND TOTALLY SUPPORTED by host

Instead, I got:

March 21, 2018 at 12:16 pm #1552110

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Matteo,

Thank you for contacting WPML Support.

=== Please backup your database and website ===

Then, go to WPML >> Support >> Troubleshooting.

Look for 'Clean up' and click the following:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information

Please let us know if above steps resolve the issue or you would need further help.

Thank you

March 21, 2018 at 1:47 pm #1552231

matteoM-28

Perfect! thanks