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This thread is resolved. Here is a description of the problem and solution.

Problem: On the Danish version all products are shown, even the untranslated ones.

Solution: - Go to WPML -> Settings -> Post Types Translation -> Set Products to "Translatable - only show translated items" state -> Save the changes.

Relevant Documentation:

This topic contains 10 replies, has 2 voices.

Last updated by Carlos Rojas 1 month, 1 week ago.

Assigned support staff: Carlos Rojas.

Author Posts
September 3, 2019 at 1:44 pm #4504921

michaelL-95

Hello

On my shop base language is ENG.

I have 467 products.

100 is now in danish but on the danish version all is shown even the ones not translated?

Please advice.

September 3, 2019 at 2:10 pm #4505191

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

1.- I'm truly sorry but I don't understand the issue 🙁

Can you please elaborate a little more so I can better understand?

2.- Please provide the debug information of the site. In this link you will find the steps to follow: https://wpml.org/faq/provide-debug-information-faster-support/

Kind regards,
Carlos

September 3, 2019 at 2:16 pm #4505203

michaelL-95

I have all products in the danish version.

Look here: hidden link

September 3, 2019 at 7:00 pm #4506969

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi,

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Regards,
Carlos

September 3, 2019 at 9:35 pm #4507367

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,
Thank you very much for the information provided.

I tried to log in the site but it seems that the credentials are incorrect. I kindly ask you to double check the credentials and edit your previous message if necessary.

Regards,
Carlos

September 4, 2019 at 6:21 am #4508451

michaelL-95

My fault the username is

worrioe

September 4, 2019 at 9:27 am #4509675

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi,

I' sorry but I still can't log in the site. Could you double check that the credentials are correct?

Regards,
Carlos

September 4, 2019 at 9:48 am #4509819

michaelL-95

Login info updated

September 4, 2019 at 9:57 am #4509881

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

I would like to ask you to follow this steps:
- Go to WPML -> Settings -> Post Types Translation -> Set Products to "Translatable - only show translated items" state -> Save the changes.

Could you tell me the results of the steps above?

Regards,
Carlos

September 4, 2019 at 10:51 am #4510249

michaelL-95

My issue is resolved now. Thank you!

September 4, 2019 at 10:53 am #4510261

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

I'm glad to hear that the issue is solved 🙂

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Best regards,
Carlos