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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by charleneR-2 2 years, 1 month ago.

Assigned support staff: Itamar.

Author Posts
February 15, 2019 at 7:09 pm #3206434


I am trying to: I have 3 translators. One each for Italian, French and Spanish. When I send them translation jobs, all of them receive the notifications in Italian. Only one translator is set up with Italian as their language.

Link to a page where the issue can be seen:
There is no page.
I expected to see:
I would really like for all translators to receive emails in the site's original language which is English.
Instead, I got:

February 17, 2019 at 8:40 pm #3209588


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)


I've tried to replicate this issue on a clean WordPress installation where I have English as the default language and Italian, French, and German as the other languages, but I couldn't. The email for the translator was sent in English.

By looking at the debug information attached to this ticket I can see thatWPML and its add-ons are slightly not updated.
Could you please update WPMl and its add-ons to their latest version and see if it helps to solve the problem?


February 20, 2019 at 8:33 pm #3223705


I'm going to test the new updates on a staging site first to make sure they don't break anything. But first I'm waiting for a programmer to adjust some code. I'll be sure to test this again after I can apply the recent updates. Thanks.