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[Feature Request] Alt text are not copied when duplicating media

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Supporter timezone: Pacific/Easter (GMT-06:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Ilyes 1 year, 7 months ago.

Assisted by: Ilyes.

Author Posts
December 15, 2023 at 12:34 pm #15072345

frankL-28

hidden link

and images of the products has empty alt's except English
I need all languages take alt and caption from the basic language English
December 15, 2023 at 1:42 pm #15073317

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Your next reply will be private, please share the database copy below,
December 19, 2023 at 8:40 pm #15096605

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

After verifying your Database and checking with our developers, it turns out that the alt text is actually not coded to be copied along other media metadata,

This is a known feature request and I will share your case with our team,

I will let you know once I get any updates on this,
December 25, 2023 at 8:07 pm #15127557

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

Thank you for your patience,

We had a similar case, occurring when "How to handle media for new content:” options are turned off. Do you have the same settings? I no longer have access to your site to check it myself.

Could you please share what settings you have in WPML> Settings > Media?

Could you please upload a new picture with both these option disabled and then enabled? See if these picture ALT info get copied in these two scenarios.

Thanks!

The topic ‘[Feature Request] Alt text are not copied when duplicating media’ is closed to new replies.