This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 13 replies, has 3 voices.

Last updated by Raja Mohammed 8 months, 1 week ago.

Assigned support staff: Raja Mohammed.

Author Posts
January 29, 2019 at 12:31 pm #3139690

Gokhan Baydemir

​Hi,

In Arabic and Persian language, the writing direction of the telephone number should not change. I showed the wrong and correct writing in the photographs. What can we do for this?

Thanks...​

January 29, 2019 at 2:01 pm #3139954

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. You can fix this issue by adding following CSS in your theme’s or child theme style.css file OR Custom CSS section of the theme:

html:dir(rtl) .top-bar-phone span {
    direction: ltr;
    display: inline-block;
}

html:dir(rtl) .widget-contact ul li {
    direction: ltr;
}

html:dir(rtl) .widget-contact ul li i {
    direction: rtl;
    display: block;
    float: right;
}

html:dir(rtl) .profile-contact li a {
    direction: ltr;
    display: inline-block;
}

And it will look as in attached screenshot.

Thank you

January 29, 2019 at 2:53 pm #3140295

Gokhan Baydemir

Hi,

Firstly, thank you. But it didn't work where I put the code. Theme panel, style file etc. It didn't happen. Where am I supposed to put the code?

Thanks...

January 30, 2019 at 8:27 am #3142614

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Could you please try to put that code in WPML >> Languages >> Language switcher options > Additional CSS section and let me know how it goes?

If still issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

January 30, 2019 at 1:10 pm #3143981

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

WP login info that you had provided is not working here. Could you please provide me working login please. I have enabled private input box for your next reply.

Thank you

January 30, 2019 at 2:14 pm #3144257

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thanks for login details. I have replaced ‘html:dir(rtl)’ selector with ‘html[dir=rtl]’ and now CSS is working fine. Could you please check and confirm?

Thank you

January 31, 2019 at 2:24 pm #3148270

Gokhan Baydemir

Hi,

Thank you very much. But we missed a few places. I would appreciate it if you can fix them. I tried to do it myself, but there were shifts in the icons.

Thank you...

January 31, 2019 at 2:56 pm #3148425

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Could you please provide me page links where this issue needs to be fixed.

Thank you

January 31, 2019 at 3:17 pm #3148530

Gokhan Baydemir

Hi,

hidden link

hidden link

1) The lowest part agent information

2) Agent information when you click on the ad photo

Thank you.

January 31, 2019 at 4:47 pm #3148919

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thanks for pages links. I have fixed on both places and now it looks as in attached screenshot.

Thank you

January 31, 2019 at 5:50 pm #3149115

Gokhan Baydemir

Hi,

there are problems on mobile. Thanks

February 3, 2019 at 10:19 am #3155182

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

You can fix mobile display issue by using below CSS:

@media(max-width:768px) {
.agent-media span {
    display: block;
}
}

And it will look as in attached screenshot.

Thank you

February 4, 2019 at 9:18 am #3156700

Gokhan Baydemir

hi,

thanks but I have trouble seeing the numbers on the desktop. There's still a problem in mobile.

February 5, 2019 at 7:33 am #3160584

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

Noman is off today, I will be taking care of your issue. I hope that would be ok for you 🙂

I have fixed the style issue, Please verify it from your end.

Please note customization of these kinds is beyond our support capability we can only help with an issue related to WPML, The CSS issue is more of theme related. Please if you have any further issue with CSS kindly take it to the theme support.

I hope the issue is resolved. Let me know if you need further assistance.

Kind regards,
Raja