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This topic contains 3 replies, has 2 voices.

Last updated by francescaV-5 1 year, 4 months ago.

Assigned support staff: Bobby.

Author Posts
October 15, 2018 at 10:20 pm #2818915


I've been using WPML for a long time on my site without errors.

I am trying to setup multilingual Woocommerce, I installed all the WPML Woocommerce plugins and ran the setup. Then this error showed up.


We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.

[language] => en
[context] => WordPress
[gettext_context] =>
[domain_name_context_md5] => ac601a45f3464522b5778a71193e2ecb
[name] => URL slug: product
[value] => product
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>

Can you help me, please?

Kind regards,
Francesca Vonk

October 17, 2018 at 12:33 am #2822594


Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)


you are currently getting this notice most likely because there is a NULL string within the wp_icl_strings DB table.

if possible please provide me with access and i will be able to remove this notice for you

NOTE : if you prefer to not provide me access and you are comfortable working with the database , i can provide you with the exact steps needed to remove this notice.

**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See:

I would like to request temporary access (wp-admin and FTP) to your site to fix the issue.

You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.

October 17, 2018 at 6:36 pm #2825656


Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)


thank you for the access details !

the issue should be resolved now with the notice gone , if possible please verify with me 🙂

October 17, 2018 at 6:50 pm #2825694


My issue is resolved now. Thank you!