astra admin strings

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Supporter timezone: America/Los_Angeles (GMT-07:00)

Tagged: Exception

This topic contains 40 replies, has 0 voices.

Last updated by Bobby 4 hours, 34 minutes ago.

Assisted by: Bobby.

Author	Posts
January 10, 2026 at 12:26 pm #17718046
bikbulatovaE	I've got another mixed language issue on backend. Some messages on wordpress/woocommerce are not in english for some reasons.
January 21, 2026 at 3:20 pm #17751075
bikbulatovaE	Anything new?
January 21, 2026 at 5:30 pm #17751638
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	We are still working on this as it's only happening on the live environment, once there are news we will update here. If possible, please re share the access details to the live environment please as they ones we have no longer work and we need to take a new copy to continue working on this.
April 14, 2026 at 2:14 pm #17968972
bikbulatovaE	Hi, I'm back to it. Account wasn't paid. Do you still need website access? No fix?
April 15, 2026 at 5:38 pm #17972156
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, Due to the ticket closing and access the progress was put on pause. I have re opened the original escalation ticket. if possible please share with me access as it was removed. Thank you!
April 17, 2026 at 10:48 pm #17977575
bikbulatovaE	all my fcking sites are affected!!!!!!!!! hidden link hidden link hidden link plugins and themse were all updated these day and my infrastructure and BANG WPML surprise!!!!!!!!! FIX THIS ISSUE!!!!!!!
April 17, 2026 at 10:58 pm #17977577
bikbulatovaE	spanish text on backend, orders detail page, and german on front end. WTF
April 21, 2026 at 6:58 am #17982658
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	I can completely understand, however, there are a few things at hand. The ticket was closed due to inactivity, our team was actively working on this issue and when we received no feedback the ticket was automatically closed 3 months ago. Where we left off we were awaiting for permission from your side for our team to move forward with a fix. The given credentials did not work and the issue was never reproduced on a staging site. I am enabling the private reply again, if possible, please share the access details as they have been removed. Once received we will resume. Thank you.
April 21, 2026 at 7:27 am #17982770
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you, received and forwarded to second tier. I will update as soon as I have feedback.
May 2, 2026 at 11:35 am #18008551
bikbulatovaE	Ten days have passed. My sites are still buggy. Any updates?
May 4, 2026 at 6:36 pm #18011744
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hello, We have set things up on the website to track changes to the astra-settings options, what it does is that the moment a change is done it records content to the debug.log, this will help trace when an unwanted change occurs. Please keep an eye out for when it goes wrong, at which time we can inspect the log and see if it shows what caused it to change. In summary we: added an mu-plugin activated the debug.log also added the Adminer plugin so we can inspect the options table Awaiting your reply so we can track the change to a specific time stamp and find it in the debug.log now.