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This topic contains 5 replies, has 2 voices.

Last updated by danF-6 2 months, 1 week ago.

Assigned support staff: Noman.

Author Posts
August 5, 2019 at 2:15 pm #4341241

danF-6

Hello,

I am translating my website from french to English and it breaks some page like my home page :

- hidden link (original)
- hidden link (translated)

The layout is no more in full width and it has a picture image. I am using astra + Elementor.

Could you help me solve this issue ?

Regards,
Dan

August 5, 2019 at 5:04 pm #4342169

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for doing above steps. To take a closer look on this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

August 6, 2019 at 3:23 pm #4349099

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have fixed this issue by following below steps:

1. Wento to WPML >> Settings >> Multilingual Content Setup >> Custom Fields Translation.
2. Clicked on "Show System Fields" link.
3. Set the Astra meta box fields as Copy.
4. Updated default language page.
5. Updated secondary language page.

And now settings looks synchronized in each language. Could you please check and confirm?

Thank you

August 6, 2019 at 3:45 pm #4349247

danF-6

Hi,

Thanks for your reply. I am not able to find astra meta box fields. Could you send to me a screenshot ?

August 7, 2019 at 8:12 am #4352629

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Here are screenshots. Please let me know if this resolves your issue or you need further assistance.

Thank you

August 7, 2019 at 9:53 am #4353379

danF-6

My issue is resolved now. Thank you!