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This topic contains 9 replies, has 2 voices.

Last updated by lucaS-36 1 month, 1 week ago.

Assigned support staff: Laura.

Author Posts
May 28, 2020 at 3:22 pm #6241019

lucaS-36

They were set as being in the secondary language

May 29, 2020 at 7:10 am #6246423

lucaS-36

I set them in primary language but nothing happened. I disabled all the plugins, I put twentyseventeen as a theme but the problem is still there

May 29, 2020 at 8:56 am #6247527

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

I just sent a private message with instructions on how to create a copy of the site, so I can debug it without risks on your side.

Please check the private message above this one.

May 29, 2020 at 12:42 pm #6249889

lucaS-36

Unfortunately migration failed!

May 29, 2020 at 3:27 pm #6251009

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

how big is your site?

May 29, 2020 at 4:13 pm #6251405

lucaS-36

12-15 GB!

May 30, 2020 at 12:44 pm #6255945

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

we don't have enough space, that's why it failed.

I can try to take a copy manually but it won't be easy given how big is the site.
I'm enabling a private reply for the credentials.

June 3, 2020 at 2:07 pm #6284547

lucaS-36

i don't know why but it seems to work now

June 3, 2020 at 2:20 pm #6284747

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

So the issue is solved?

June 3, 2020 at 5:39 pm #6286327

lucaS-36

My issue is resolved now. Thank you!