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This topic contains 3 replies, has 2 voices.

Last updated by Bruno 1 month, 1 week ago.

Assigned support staff: Bruno.

Author Posts
April 8, 2020 at 7:12 pm #5869561

julienB-20

I am trying to: Translate the author bio through strings translation

Link to a page where the issue can be seen:hidden link

I expected to see: the french bio version in french part and english bio in english page

Instead, I got:The bio on author editing page is the only bio shown.

April 9, 2020 at 5:23 pm #5878431

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. It depends on how your theme was made. Depending on the function that is used to display the content of the author's description, the content is not translated. Here we have a thread about it: https://wpml.org/forums/topic/translation-authors-bio/ and the custom coding https://wpml.org/forums/topic/translation-authors-bio/#post-2483640.

Following in the steps of that thread, does the problem still persist? If so, please, what is the version of WPML and WP are you using? I would like to know more about your installation. Can you please provide your WPML Debug information in the debug field below? http://wpml.org/faq/provide-debug-information-faster-support/

Thank you.

April 21, 2020 at 8:14 pm #5962897

julienB-20

Hi tries the step but I don't have line 131 in my single.php and don't have any variable about the author.

Is possible to check directly in my WordPress? If it's possible I will give you the credentials.

Thanks in advance.

April 22, 2020 at 8:59 pm #5972091

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Sure. I'll need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Note:

*** Please let me know exactly what steps should I follow to see the problem.

*** Please, can I install the Duplicator plugin (or All in One Migration) to make a copy of your site and install it on my test environment? This will help me debug the problem.

*** Note: Please make a full backup of your site.

Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thank you.

The topic ‘[Closed] Author Bio doesn't show the english/french version’ is closed to new replies.