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This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 month ago.

Assigned support staff: Mateus Getulio.

Author Posts
May 10, 2021 at 9:44 pm #8733471

danielK-134

Tell us what you are trying to do?
Translate Avada animated title. As simple as that

Is there any documentation that you are following?
Nope, none. There are no specific manuals for this task, title should be visible in page translation but it isn't

Is there a similar example that we can see?
gini.net, check hidden link and then switch to English. We have edited the English page instead of just adding translation since the German is default. But when the translations are updated (after some other content change), we have to manually recreate the title on the English page, every time.

What is the link to your site?
gini.net

May 11, 2021 at 5:41 pm #8742687

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Daniel,

Welcome to our forum. I'll be happy to assist you with this!

We can try to add a code in the language configuration file in order to make the animated title translatable. Please check our documentation related to this subject: https://wpml.org/documentation/support/language-configuration-files/.

Let's test a possible solution. Please go to WPML -> Settings -> Custom XML Configuration and add these lines:

<wpml-config>
    <shortcodes>
        <shortcode>
            <tag>fusion_title</tag>
            <attributes>
                <attribute>animated_text</attribute>
                <attribute>before_text</attribute>
                <attribute>rotation_text</attribute>
            </attributes>
        </shortcode>
    </shortcodes>
</wpml-config>

- Make sure that these attributes are correct for the animated title, and if needed, add your additional attributes to the code, and save it
- Go to the page in its original language and do a minor modification in the content (an extra space, for example)
- Then, open the translation through the Translation Editor, update and save it

It should be available for translation now. If it doesn't work for you, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.