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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Bruno 3 years, 4 months ago.

Assigned support staff: Bruno.

Author Posts
September 11, 2018 at 4:47 am #2722447

victor tio

Tell us what you are trying to do? show shop in other languages

Is there any documentation that you are following? the one included in theme and following prompts

Is there a similar example that we can see? first time happening in betheme using muffin builder, not visual composer

What is the link to your site? hidden link (languages are hidden, since the shop can't be seen)

September 12, 2018 at 5:35 am #2726137

Bruno

Thank you for contacting us.

Have you checked our documentation, with step-by-step how to configure beheme with WPML? If not, you can look here: https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-betheme-and-wpml/

By following these steps, can you translate the content of your site and the products are displayed?

If the problem persists, I'll need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Note:

*** Please let me know exactly what steps should I follow to see the problem.

*** Please, can I install the Duplicator or All in One Migration plugin to make a copy of your site and install it on my test environment? This will help me debug the problem.

*** Note: Please make a full backup of your site.

Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thank you.

The topic ‘[Closed] betheme and woocommerce issues’ is closed to new replies.