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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client created a new page and is trying to translate it using WPML, but one block is missing during the translation process.
Solution:
If you're experiencing a missing block when trying to translate a page, we recommend you try the following steps:
1. Open the default language page in Edit mode.
2. Make a small change, such as adding a space or a '+' sign in your page/post title.
3. Update the page by pressing the “Update” button.
4. Remove the small change you made in step 2.
5. Update the page again.
6. Open the translated page in the WPML Translation Editor and check if the missing content appears for translation.
If the issue persists, we suggest providing temporary access (WP-Admin and FTP Login info) to your site, preferably a staging site, so we can further investigate and debug the issue. Please ensure to back up your database and website before providing access. We may need to deactivate and reactivate plugins and the theme, and change configurations on your site, which is why a backup is crucial.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by Noman 3 weeks, 1 day ago.

Assisted by: Noman.

Author Posts
April 20, 2025 at 5:14 pm #16950108

bernhardG-5

Background of the issue:
I created a new page on my site hidden link and now I want to translate it using WPML.

Symptoms:
One block is missing during the translation process.

Questions:
Why is a block missing when I try to translate the page?

April 21, 2025 at 10:04 am #16951472

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Sorry for the delay due to high workload and the reply time will be shorter from now.

Please try the following steps:

1. Open the default language page in Edit mode.
2. Make a small change, for example, add a space or + sign in your page/post title.
3. Update the page by pressing the “Update” button.
4. Now, please remove that small change that did in step #2.
5. Update the page again.
6. Now, please open the translated page in the WPML Translation Editor and see if it shows missing content for translation.

If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

✙ Provide with page link where I can see the issue.

Thank you