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Last updated by Bruno 1 year, 1 month ago.

Assigned support staff: Bruno.

Author Posts
May 1, 2019 at 11:09 am #3717721


We have turned off Bookings (wc_booking) post type from being translated from within /wp-admin/admin.php?page=wpml-translation-management%2Fmenu%2Fsettings

Set to "Not translatable".

But the bookings are still having duplicates created for them. We can see the meta data "_booking_duplicate_of" being added to each one.

This causes issues for workflows for example when refunds are being automatically created using actions for a cancelled booking the refund is being added twice for the actual booking and then the translated one.

How do we stop a post type from being translated if this is not the right method?

May 2, 2019 at 2:45 am #3720893


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. This should be done directly by code rather than by some WPML option.

In order for me to be able to verify the problem, I'll need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help.

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*** Please let me know exactly what steps should I follow to see the problem.

*** Please, can I install the Duplicator plugin (or All in One Migration) to make a copy of your site and install it on my test environment? This will help me debug the problem.

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Thank you.

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