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Last updated by Bruno 5 months, 2 weeks ago.

Assigned support staff: Bruno.

Author Posts
May 1, 2019 at 11:09 am #3717721

daveM-12

We have turned off Bookings (wc_booking) post type from being translated from within /wp-admin/admin.php?page=wpml-translation-management%2Fmenu%2Fsettings

Set to "Not translatable".

But the bookings are still having duplicates created for them. We can see the meta data "_booking_duplicate_of" being added to each one.

This causes issues for workflows for example when refunds are being automatically created using actions for a cancelled booking the refund is being added twice for the actual booking and then the translated one.

How do we stop a post type from being translated if this is not the right method?

May 2, 2019 at 2:45 am #3720893

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. This should be done directly by code rather than by some WPML option.

In order for me to be able to verify the problem, I'll need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Note:

*** Please let me know exactly what steps should I follow to see the problem.

*** Please, can I install the Duplicator plugin (or All in One Migration) to make a copy of your site and install it on my test environment? This will help me debug the problem.

*** Note: Please make a full backup of your site.

Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thank you.

The topic ‘[Closed] Bookings translation turned off but still creating duplicates’ is closed to new replies.