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This topic contains 7 replies, has 2 voices.
Last updated by maxL-15 1 year ago.
Assigned support staff: Bruno Kos.
Author | Posts |
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February 19, 2020 at 6:57 pm #5526957 | |
maxL-15 |
I am trying to: Link to a page where the issue can be seen: I expected to see: As a temporarily solution: |
February 19, 2020 at 7:02 pm #5527091 | |
maxL-15 |
Same issue in version 4.3.7. from https://wpml.org/account/downloads/ page |
February 19, 2020 at 7:06 pm #5527109 | |
maxL-15 |
Same issue with version 4.3.6. I feel like there is some issue with the Jetpack plugin that doesn't work well with WPML? How can we fix this on short term? |
February 20, 2020 at 7:34 am #5530057 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Thank you for contacting WPML support! Can you: Also, "Woocommerce app" - what exactly isn't working? Can you provide a screenshot? Regards, |
February 20, 2020 at 9:45 am #5531221 | |
maxL-15 |
I already did. Woocommerce app gives an error 'cannot load content from Crystal Colloidals' and when connecting for the first time it says that it cannot make a good connection to the store. I figured that Jetpack 8.1 is working perfectly with WPML. Since version 8.2 of Jetpack things got really bad. |
February 20, 2020 at 9:46 am #5531223 | |
maxL-15 |
See attached images |
February 20, 2020 at 11:36 am #5532495 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, In order to debug this issue further quickly, would you be willing to provide me with WordPress credentials so I could investigate the issue directly? Also, can you please check if this issue appears when: - only WPML plugins are activated, as it will tell us if there is an interaction issue with other plugin Please make a full backup of your site before sharing this info! I marked your next reply as private so that you can safely add credentials. You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup. Regards, |
February 20, 2020 at 8:48 pm #5536275 | |
maxL-15 |
Jetpack debugged the issue and made a fix in their new release 8.2.2 in the Rest API. It is working fine now 🙂 |