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This topic contains 4 replies, has 2 voices.

Last updated by Marcel 6 months, 2 weeks ago.

Assigned support staff: Marcel.

Author Posts
April 2, 2019 at 1:50 pm

vitoP-4

I am trying to: Use "All Import" plugin to bulk update stock.

Link to a page where the issue can be seen:
Hebrew (Main Language) - hidden link
English - hidden link
Russian - hidden link
CSV - hidden link

I expected to see: Product stock to be updated on all languages

Instead, I got: Product stock only got updated on the main language, whereas it remained out of stock for other languages

You can see the links of products in each language Hebrew(Main language), English and Russian. Hebrew product has stock whereas the same product in English, as well as Russian, are out of stock. I have also included a sample CSV for the same product so that you can use "All Import" plugin to import the product and check.

Please have a look and help.

April 2, 2019 at 5:31 pm #3519519

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Vito,

Thank you for contacting WPML Support.

Before you prepared your import file, did you had the problem that your product stock was not synchronized with secondary languages/showing only zero for variable products?
Or did you wanted to update it in general?

We have a knowing issue for the zero stock for variable products error.

Please let me know

Best
Marcel

April 3, 2019 at 5:47 am #3522685

vitoP-4

Hi Marcel,

We wanted to update the product stock in general.

April 5, 2019 at 5:47 am #3540725

vitoP-4

Hi Guys,

Can you please help us out on this. This is Urgent.

Thanks

April 5, 2019 at 8:38 am #3542177

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Vito,

sorry the delay.

- Can you please give me more details about how you did the Import exactly?
- Did you also used WP All Import Multilingual (it's not installed on your site Download here: https://wpml.org/account/downloads/)
- Do you import/update only the default language products?
- Do you follow the entire procedure for updates here?
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/ (2 imports)

Please let me know

Kind Regards
Marcel

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