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This topic contains 41 replies, has 2 voices.

Last updated by Paola Mendiburu 3 weeks, 6 days ago.

Assigned support staff: Paola Mendiburu.

Author Posts
January 8, 2021 at 11:16 am

clausR-2

Button Link url using internal url goes to default language on translation

January 8, 2021 at 12:18 pm
January 8, 2021 at 3:05 pm #7802105

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

Could you please add Elementor and its addons in the following test site?
URL: hidden link

user: demo

pass: thP5N2aV

Then please try to create a test page with a button with internal url in order to see if we can reproduce the problem.

Thank you,

Please let me know when it is done.

Kind regards,

Paola

January 10, 2021 at 2:03 pm #7810141

clausR-2

I can see that it looks like it worked, but you are also using advanced editor for traslation. I'm using classic ? Can I switch and try again?

January 11, 2021 at 9:31 am #7813823

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

I have switch now to the classic editor.

Please create a new test page and see if the problem appears with the classic editor.

If it works, please try to install the addon you have on your site to see if it is related to an Elementor addon.

If it works again maybe you will need to update to the latest version of elementor and all its addons.

Kind regards,

Paola

January 11, 2021 at 11:32 am #7815289

clausR-2

Hi Paula,

I've tried with the classic editor and that seems to also work. So I can't reproduce it.
I can't upload the same plugin's without speding on several licenses for them.

The domain: hidden link has the same setup as the LIVE site. I've update ALL plugin, except WPML plugins. It still works there.

January 11, 2021 at 11:41 am #7815317

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Ok soy maybe you will need to update all Elementor plugins.

January 11, 2021 at 11:46 am #7815367

clausR-2

The elementor plugins is the newest versions on all site. Working and non-working.

January 11, 2021 at 2:31 pm #7817267

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

So please update the WPML plugins on hidden link and see it the problem appears.

If the problem appears please deactivate the elementor addons and see if the problem disappears. If the problem disappears please activate the elementor addon one by one to see with which one is related.

January 12, 2021 at 7:59 am #7822263

clausR-2

I will try.

January 12, 2021 at 9:31 am #7822885

clausR-2

I can't reproduce the issue, but the issue still persist on my LIVE site. On the LIVE site I've tried creating a new button on one of the existing pages, and still the link is not going to the translated page.

January 12, 2021 at 2:47 pm
January 12, 2021 at 2:49 pm #7826549

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

I have sent your a private message. Please let me know when the migration is ready.

In the meantime you can use as a workaround to not use internal link and use it as normal link.

Kind regards,

Paola

January 13, 2021 at 8:15 am #7831723

clausR-2

Hi Paula,

The migration has finished

January 13, 2021 at 9:31 am #7832429

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Ok thanks.

I will work on the migration and let you know when I have news.

Kind regards,

Paola