The client is facing an issue where button links to the webshop on their website are not directing users to the correct language-specific pages (e.g., /da/ or /fr/), but instead to the original language (English).

We recommend checking if the button links are using relative paths. Additionally, follow these steps: 1. Navigate to WPML > Settings > Translate Link Targets. 2. Click on "Scan now and adjust links" to allow WPML to search for internal links and adjust them to point to the correct language versions where translations exist. If this does not resolve the issue, please make a minor edit to the homepage (like adding a space or a dot) to trigger the translation needs update status. Then, edit the translation and use the search box in the top right to search for "/shop". Modify the link translation so it points to the right language version. If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a>.

button links to webshop is linking to original language

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Tagged: Exception

This topic contains 6 replies, has 0 voices.

Last updated by Otto 6 months, 3 weeks ago.

Assisted by: Otto.

Author	Posts
May 6, 2025 at 7:59 am #16999717
saraO-6	... sorry, I didn't see page 2...
May 6, 2025 at 1:15 pm #17001878
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello Chrilles, I am not sure, we need to take a deeper look at both issues. As the original issue is resolved, may I kindly ask you please to open a new ticket for these questions? This will also help other users with similar problems find solutions when searching the forum as well as we avoid mixing lots of questions in one ticket. Best Regards, Otto