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This topic contains 5 replies, has 2 voices.

Last updated by boulouS 1 year, 4 months ago.

Assigned support staff: Bruno.

Author Posts
May 23, 2018 at 6:40 am #2212817

boulouS

Tell us what you are trying to do? would like to translate Nouveautés, Meilleures ventes, découvrez notre collection...

Is there any documentation that you are following? no

Is there a similar example that we can see? no

What is the link to your site? hidden link

May 23, 2018 at 9:43 pm #2218743

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Please, my sincere apologies for the delay in answering.

In the original language, where are these titles added? Are you using this directly on the shop page?

Have you tried searching these strings in WPML > String Translation?

Also, please, what is the version of WPML and WP are you using? I would like to know more about your installation. Can you please provide your WPML Debug information in the debug field below? http://wpml.org/faq/provide-debug-information-faster-support/

Thank you.

May 24, 2018 at 8:28 am #2220618

boulouS

Hi Bruno,
I am working with storefont theme (I just have change the theme) and the problem is only on the home page for :
Découvrez notre Collection Gourmande I would to translate this in english and Nouveautés and Meilleures ventes. My site is first in french.
Below debug information.
Thanks in advance for your help.
Best regards.

May 24, 2018 at 10:53 pm #2226146

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thank you. How are you adding these home page titles?

I'll need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Note:

*** Please, can I install the Duplicator or All in One Migration plugin to make a copy of your site and install it on my test environment? This will help me debug the problem.

*** Note: Please make a full backup of your site.

Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thank you.

May 25, 2018 at 9:45 pm #2231798

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thank you. I fixed this by following the steps below:

- Click on the WPML > Translation Management > Custom XML Configuration
- Insert these lines:

<wpml-config>
    <admin-texts>
        <key name="theme_mods_storefront">
            <key name="sp_homepage_recent_products_title" />
            <key name="sp_homepage_best_sellers_products_title" />
            <key name="sp_homepage_category_title" />
            <key name="sp_homepage_featured_products_title" />
            <key name="sbc_homepage_blog_title" />
        </key>
    </admin-texts>
</wpml-config>

- Click on the "Save" button
- Click on the WPML > String Translation to translate these strings

After following these steps, these strings have been added for translation.

Please, could you translate these strings into WPML > String Translation and check if they are working as desired?

Thank you.

May 26, 2018 at 4:38 pm #2233737

boulouS

Thanks a lot it is perfect now !! dont really understand what was the problem with storefont ?