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This topic contains 3 replies, has 2 voices.

Last updated by davidM-237 1 year, 12 months ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
July 1, 2020 at 8:14 pm #6498743


Tell us what you are trying to do?
I am trying to register my license key but the site reports that it is invalid.
I have an under construction page enabled. If I disable this the registration is still not possible.
Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

July 1, 2020 at 8:17 pm #6498749


Here are some screen shots for you

Screenshot 2020-07-01 at 14.16.09.png
Screenshot 2020-07-01 at 14.16.41.png
July 1, 2020 at 8:27 pm #6498843

Rohan Sadanandan


Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

I’ve just checked the records & I can see that you have registered this URL: hidden link but your site URL in WordPress is hidden link (the www part is not there in the site URL)

So please follow the steps:

1) Go to
2) Delete already registered keys from the list.
3) Click on "Add New site" button
4) Copy paste the entire URL of your site (hidden link)
5) Try the new key.

Please let me know if this helps or if you need further assistance.


July 2, 2020 at 1:19 am #6499529


My issue is resolved now. Thank you!