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This topic contains 3 replies, has 2 voices.

Last updated by zigmundR-2 3 months, 3 weeks ago.

Assigned support staff: Raja Mohammed.

Author Posts
August 22, 2019 at 11:17 am #4438649


I am trying to: I was using Classic Editor and getting some small text inconsistencies in the Chinese and so cancelled the job and reverted to Advanced Editor

Link to a page where the issue can be seen: hidden link

I expected to see: The same page with the ability to toggle between English and Chinese

Instead, I got: I can't get the job that was cancelled using Classic Editor to go live again after using Advanced Editor

August 22, 2019 at 11:56 am #4439043

Raja Mohammed

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

it seems you have moved away from chat and I didn't hear you back for a while. I have moved the chat to forum ticket for continued support to help you better.

Just a recap, I have requested you to resend the page in question for translation with some minor modification. This will override any stuck translation. Let me know the results.


August 22, 2019 at 1:06 pm #4439563


Many thanks Raja, I also found that recreating the page with a slightly different name was a decent solution

August 22, 2019 at 1:07 pm #4439565


My issue is resolved now. Thank you!