Cannot add credit to production site

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Last updated by samR-10 2 months, 2 weeks ago.

Author	Posts
May 4, 2026 at 8:56 am #18010196
samR-10	We had credits on a site with a staging domain hidden link We change the domain for the production one hidden link Now the WPML plugin requires credit to update the translations – but we didn’t change anything on the pages – and though we find the production domain on our WPML admin we cannot put credits on it. Worse the credits that we have on the staging domain can’t be retrieved as this domain is no longer available, the main domain being the only one left. This seems way overcomplicated, we should use our credits as we see fit and move them from domain to domain without having to go through such problems…

Author

Posts

May 4, 2026 at 8:56 am #18010196

samR-10

We had credits on a site with a staging domain hidden link
We change the domain for the production one hidden link
Now the WPML plugin requires credit to update the translations – but we didn’t change anything on the pages – and though we find the production domain on our WPML admin we cannot put credits on it.
Worse the credits that we have on the staging domain can’t be retrieved as this domain is no longer available, the main domain being the only one left.
This seems way overcomplicated, we should use our credits as we see fit and move them from domain to domain without having to go through such problems…