This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This thread is resolved. Here is a description of the problem and solution.
Client is trying to a new language but after updating, the page refreshes and language is gone again.
Client confirmed that the issue was with the redis cache. After flushing it, the problem was gone.