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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 10 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author Posts
September 4, 2023 at 4:10 pm #14338479

darrenB-10

Hi there,

We are currently trying to set up a UK English version of our US English website.

In simple terms, we want to be able to duplicate each page of US English content into UK English content, and pre-set which words we want to find and replace on each page. We want to do this across the site.

We can't figure how to do this in a simple way and keep running into problems with losing content, or the URL changing incorrectly. Could we please get some assistance?

September 5, 2023 at 7:19 am #14340307

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Darren,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

If you want to duplicate the page from US into UK English, please follow the documentation
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content

If it does not work, please share some screenshots of the issue and I also need more information on your site by sharing the debug info. If you don’t know how to share the debug info, please follow this article https://wpml.org/faq/provide-debug-information-faster-support/
Your next reply is enabled to share the debug info.

Look forward to your reply.
Thanks

September 8, 2023 at 10:21 am #14365773

darrenB-10

I have set all content to duplicate as default as we are translating from EN-US to EN-GB. But category pages are not working. So for example: outofoffice.com/the-maldives when putting en-gb before the URL is going to this page and also not showing the correct content.

So the URL should be: hidden link but instead it's redirecting to blank content on hidden link

maldives-us.jpg
maldives.jpg
September 8, 2023 at 10:49 am #14366025

darrenB-10

Also, by way of feedback, we have had to select about 20 pages at a time to duplicate. It would be useful if there was a one click button to duplicate. English US and English UK are very similar so want to duplicate everything before making a few tweaks.

September 8, 2023 at 10:58 am #14366043

darrenB-10

This seems to be where the slug is being incorrectly set automatically. It should just be french-polynesia for both languages but it auto-updates.

fp.jpg
September 8, 2023 at 11:47 am #14366343

darrenB-10

We've also found that despite duplication our home page is not letting us view outofoffice.com/en-gb/

Instead it redirects to outofoffice.com

September 8, 2023 at 4:05 pm #14367755

darrenB-10

To add some further information to this now we've set up everything else, it looks like categories have been created multiple times. How do we fix this?

Screenshot 2023-09-08 170451.png
September 9, 2023 at 7:06 am #14369033
darrenB-10

I have resolved the last two bits of the thread... but now I see in ACF we have field duplication - how can this be fixed as well as fixing the URL appending issue?

New threads created by Long Nguyen and linked to this one are listed below:

https://wpml.org/forums/topic/acf-fields-are-duplicated/

Screenshot 2023-09-09 080507.png
September 11, 2023 at 1:20 am #14372343

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Checking the redirection of the English UK language on your site with this tool hidden link, I see it is redirected to English US.
Please check this screenshot hidden link

So I think it could be redirected by a third-party plugin or a block of code on your site. Please try to enable a minimal environment as below and see if it helps:
- Deactivate all non-WPML plugins (specific Redirection plugin).
- Switch to a standard theme of WordPress.

According to the debug info, I also see the "Browser language redirect" option is enabled in WPML > Languages, so you should try again with IP from the UK to see if this option works.

We can handle one issue per ticket only so I will split this ticket into a new one for your new issue with ACF fields.

Look forward to your reply.
Thanks

September 11, 2023 at 9:02 am #14373951

darrenB-10

Thanks Long, I think we have resolved a few of the issues. The main issue though remains that the URL of en-gb categories are being appended with en-gb. How do we prevent this happening?

September 11, 2023 at 10:16 am #14374665

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

The language code is added to the term slug automatically to prevent duplicate term slug. You can follow the documentation below to update the term slug manually in the second language.
https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/

Look forward to your reply.
Thanks

The topic ‘[Closed] Cannot bulk translate into custom language’ is closed to new replies.