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This thread is resolved. Here is a description of the problem and solution.

Problem: I cannot find header text in the string translation. Solution: checked/enable topbar_right from WPML >>String Translation >> Translate texts in admin screens.

Now you can translate it from String Translation. Relevant Documentation:

This topic contains 3 replies, has 2 voices.

Last updated by constantinS-4 1 year, 8 months ago.

Assigned support staff: Noman.

Author Posts
February 25, 2018 at 7:46 pm #1528589


I have a html text into my header (it's the HTML2, "Livraison dans le monde entier") and I cannot find it in the string translation. I have scanned the theme, without success.

The link of my website is hidden link

February 26, 2018 at 9:06 am #1528864


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Constantin,

Thank you for contacting WPML Support. Please make sure minimum requirements for WPML:

Install and activate WPML String Translation:

- Then, go to WPML >> String translation >> Search for the string you want to translate >> Add translation >> Check "Translation is complete” >> Save.

If still issue persists, I would need to request temporary access (WP-Admin & FTP) to your site so I can see your setup – preferably to a test site where the problem has been replicated if possible.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Thank you

February 26, 2018 at 3:03 pm #1529351


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Constantin,

I have fixed the issue by checked topbar_right from WPML >>String Translation >> Translate texts in admin screens as in attached screenshot.

Now you can translate it from String Translation as in attached screenshot.

Here id doc form more details:

Thank you

February 26, 2018 at 3:10 pm #1529363


Thank you very much